Microsoft has outpaced Cisco, IBM to achieve top position in Unified Communications Vendor Matrix. The Vendor Matrix is an analytical tool developed by ABI Research to render a clear understanding of vendors' positions in specific markets.
It is reported that Microsoft has resulted in the strongest growth among the UC vendors, empowering its position as a leader in desktop applications. To present a forceful and effective software-based UC solution in Lync, Microsoft has incorporated multiple solutions in its portfolio.
Microsoft also has the extensive range of partners for Lync and is amplifying this ecosystem at a rapid pace. It has an equally significant role both on the premises and in the cloud.
Cisco, which ranked second in the Vendor Matrix, has evolved superbly in UC segment. All prominent system integrators see Cisco as one of the top two key vendors in this space.
ABI Research under this matrix has scrutinized the vendors' UC channel ecosystems, the cost of licensing and equipment, mobility, technology partners, variety of professional services vendors offer, the reach of their product portfolios and the nature of their application development efforts.
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